Secret service hidden systems that deliver unforgettable customer service /

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Bibliographic Details
Main Author:	DiJulius, John R., 1964-
Corporate Author:	NetLibrary, Inc
Format:	Electronic eBook
Language:	English
Published:	New York : AMACOM, c2003.
Subjects:	Customer services. Consumer satisfaction. Customer loyalty. Electronic books.

Rochester Public Library

Holdings details from Rochester Public Library
Call Number:	XX(564310.1)