Pursuing total quality : 101 logic ways to improve quality for customers ; without hiring a Guru, attending countless meeting or spending thousands of dollars /

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Bibliographic Details
Main Author:	Schaaf, Dick
Other Authors:	Kaeter, Margaret
Format:	Book
Language:	English
Published:	Minneapolis, MN : Lakewood Publications, 1992.
Subjects:	Total quality management. Consumer Behavior. Management Quality Circles. Quality Control. Reference Standards. Kwaliteitszorg.

University of St. Thomas

Holdings details from University of St. Thomas
Call Number:	HD62.15 .S88 1992