Crucial conversations : tools for talking when stakes are high /
Keep your cool and get the results you want when faced with crucial conversations. This classic has been fully updated for a world where skilled communication is more important than ever. It provides powerful skills to ensure every conversation--especially difficult ones--leads to the results you wa...
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| Main Authors: | , , , , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York :
McGraw Hill,
[2022]
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| Edition: | Third edition. |
| Subjects: |