Thanks for the feedback : the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and frankly, you're not in the mood)

Thanks for the feedback : the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and frankly, you're not in the mood) /

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Drawing on ten years of working with businesses, nonprofits, governments, and families, the authors combine the latest insights from neuroscience and psychology with practical advice to explain how to turn feedback into productive listening and learning.

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Bibliographic Details
Main Authors: Stone, Douglas, 1958- (Author), Heen, Sheila (Author)
Format: Book
Language:English
Published: New York, New York : Viking, [2014]
Subjects:
Feedback (Psychology)
Interpersonal communication.
BUSINESS & ECONOMICS > Careers > General.
BUSINESS & ECONOMICS > Decision-Making & Problem Solving.
BUSINESS & ECONOMICS > Skills.
Rückmeldung.
Interpersonale Kommunikation
Zwischenmenschliche Beziehung
Gesprächsführung.
Communication
Feedback, Psychological
Interpersonal Relations
Nonfiction.

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