Dealing with difficult participants : 127 practical strategies for minimizing resistance and maximizing results in your presentations

Dealing with difficult participants : 127 practical strategies for minimizing resistance and maximizing results in your presentations /

"If you deal with difficult participants in your training sessions, you know the destructive effect they can have on their own learning, as well as on the group's learning process. You, as a presenter, have the ability to successfully deal with 95% of the difficult participants you face. T...

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Bibliographic Details
Main Author: Pike, Robert W.
Other Authors: Arch, Dave
Format: Book
Language:English
Published: San Francisco : Minneapolis : Jossey-Bass/Pfeiffer ; Creative Training Techniques Press, ©1997.
Subjects:
Employees > Training of.
Personnel management.
Education
Personnel Management
Inservice Training
Personnel > Formation.
Personnel > Direction.
Personeelsopleiding.
Didactiek.

Traverse des Sioux Library System

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Call Number: HF5549.5 .T7 P46 1997

Metropolitan State University

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Call Number: HF5549.5.T7 P46 1997

St. Cloud State University

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Call Number: HF5549.5.T7 P46 1997

St. Cloud Technical and Community College

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Call Number: HF5549.5.T7 P46 1997

Winona State University

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Call Number: HF5549.5.T7 P46 1997

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