The fine art of the big talk : how to win clients, deliver great presentations, and solve conflicts at work /
Makes recommendations for managing communication in business, from giving a negative performance appraisal to submitting a complaint to a service provider, in a guide that features strategies for tailoring discussions for a given audience and overcoming fear.
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| Format: | Book |
| Language: | English |
| Published: |
New York :
Hyperion,
c2008.
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| Edition: | 1st ed. |
| Subjects: |