Detail process charting : speaking the language of process / Ben B. Graham.
Providing a brief introduction to the history of information process improvement, this helpful book offers a common sense approach to data gathering that involves following the path of the process with a clipboard. It defines the elements of a process flowchart (symbols, conventions and words) and e...
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| Format: | Book |
| Language: | English |
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Hoboken, N.J. :
Wiley,
©2004.
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| Subjects: |