Customer service delivery : research and best practices

Customer service delivery : research and best practices /

Saved in:
Bibliographic Details
Other Authors: Fogli, Lawrence
Format: Book
Language:English
Published: San Francisco : Jossey-Bass, ©2006.
Edition:1st ed.
Series:Professional practice series
Subjects:
Customer services.
Customer relations > Management.
Service à la clientèle.
Relations avec la clientèle > Gestion.
Klantenservice.
Klantgerichtheid.
Dienstleistung
Kundenorientierung
Qualitätsmanagement.
Servicios al cliente.
Relaciones con los clientes > Administración.

Minnesota State University, Mankato

Holdings details from Minnesota State University, Mankato
Call Number: HF5415.5 .C839 2006

St. Cloud State University

Holdings details from St. Cloud State University
Call Number: HF5415.5 .C839 2006

Similar Items