Dealing with conflict
How to control conflict before conflict takes control. Three scenarios dramatize five positions taken by most people during conflict: avoiding, accommodating, competing, compromising and collaborating. Supervisors, employees and others will learn skills that enable everyone to work through conflict...
Saved in:
| Corporate Authors: | , |
|---|---|
| Other Authors: | , , , , |
| Format: | Video |
| Language: | English |
| Published: |
Carlsbad, CA :
CRM Learning,
c1992.
|
| Subjects: |