Managing customer relationships : a strategic framework /

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Bibliographic Details
Main Author:	Peppers, Don
Other Authors:	Rogers, Martha, Ph.D
Format:	Book
Language:	English
Published:	Hoboken, New Jersey : John Wiley & Sons, c2004.
Subjects:	Customer relations > Management. Consumers' preferences. Relationship marketing. Information storage and retrieval systems > Marketing. Relatiemarketing. Strategisch management.

ISIL:US-MNNMT

Holdings details from ISIL:US-MNNMT
Call Number:	HF5415.5 .P458 2004

Holdings details from Winona State University
Call Number:	HF5415.5 .P458 2004