Effective customer service : ten steps for technical professions /
"Customer service is a critical issue for organizations attempting to survive and thrive in the competitive arena of global business. Effective Customer Service: Ten Steps for Technical Professions treats the subject of customer service from the perspective of engineering, manufacturing, constr...
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| Format: | Book |
| Language: | English |
| Published: |
Upper Saddle River, N.J. :
Pearson Prentice Hall,
©2004.
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| Series: | NetEffect series. Technology skills
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| Subjects: |