Beyond customer service : keeping customers for life /

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Bibliographic Details
Main Author: Gerson, Richard F.
Format: Book
Language:English
Published: Los Altos, Calif. : Crisp Publications, ©1992.
Series:Fifty-Minute series
Subjects:
Description
Item Description:"Effective programs for retaining your customers"--Cover.
Physical Description:88 pages : illustrations ; 26 cm.
ISBN:1560521155