Beyond customer service : keeping customers for life /

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Bibliographic Details
Main Author:	Gerson, Richard F.
Format:	Book
Language:	English
Published:	Los Altos, Calif. : Crisp Publications, ©1992.
Series:	Fifty-Minute series
Subjects:	Customer relations Customer services

University of Minnesota

Holdings details from University of Minnesota
Call Number:	HF5415.5 .G458 1992