Beyond performance management : why, when, and how to use 40 tools and best practices for superior business performance

Beyond performance management : why, when, and how to use 40 tools and best practices for superior business performance /

In Beyond Performance Management, Jeremy Hope and Steve Player offer answers, critically reviewing forty well-known management tools and practices--from mission statements, balanced scorecards, and rolling forecasts to key performance indicators, Six Sigma, and performance appraisals. Hope and Playe...

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Bibliographic Details
Main Author: Hope, Jeremy
Other Authors: Player, Steve, 1958-
Format: Book
Language:English
Published: Boston, Mass. : Harvard Business Review Press, ©2012.
Subjects:
Organizational effectiveness > Measurement.
Performance > Management.
Total quality management.
Rendement type.
Efficacité.
Gestion du personnel.
Gestion de la qualité.
Organisation de l'entreprise.
Qualitätsmanagement.
Leistungsbewertung.
Management.
Efficacité de l'organisation.

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