Total customer service : the ultimate weapon

Total customer service : the ultimate weapon /

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A marketing expert and a respected business journalist argue that excellence in customer service can provide the key to business success in the coming decade, and outlines a comprehensive strategy to achieve it.

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Bibliographic Details
Main Author: Davidow, William H.
Other Authors: Uttal, Bro
Format: Book
Language:English
Published: New York : Harper & Row, ©1989.
Edition:1st ed.
Subjects:
Customer services.
Service à la clientèle.
Kundendienst
Klantenservice.
Relations avec la clientèle.

Central Lakes College

Holdings details from Central Lakes College
Call Number: 658.812 DAV

Hennepin County Library

Holdings details from Hennepin County Library
Call Number: HF5415.5.D38 1989

Minnesota State University Moorhead

Holdings details from Minnesota State University Moorhead
Call Number: HF5415.5 .D38 1989

St. Cloud State University

Holdings details from St. Cloud State University
Call Number: HF5415.5 .D38 1989

University of Minnesota

Holdings details from University of Minnesota
Call Number: 658.812 D28t

South Central College, Faribault

Holdings details from South Central College, Faribault
Call Number: 658.812 D24

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