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940325s1995 ilua b 001 0 eng |
| 010 |
|
|
|a 94010544
|
| 020 |
|
|
|a 0786302984
|
| 035 |
|
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|a (OCoLC)30158846
|
| 040 |
|
|
|a DLC
|c DLC
|d DLC
|d MnU
|
| 050 |
0 |
0 |
|a HD58.8
|b .C74 1995
|
| 082 |
0 |
0 |
|a 658.4/063
|2 20
|
| 100 |
1 |
|
|a Crego, Edwin T.
|
| 245 |
1 |
0 |
|a Customer-centered reengineering :
|b remapping for total customer value /
|c Edwin T. Crego, Jr., Peter D. Schiffrin ; foreword, Karl Albrecht.
|
| 260 |
|
|
|a Burr Ridge, Ill. :
|b Irwin Professional Pub.,
|c ©1995.
|
| 300 |
|
|
|a xviii, 220 pages :
|b illustrations ;
|c 24 cm
|
| 336 |
|
|
|a text
|b txt
|2 rdacontent
|
| 337 |
|
|
|a unmediated
|b n
|2 rdamedia
|
| 338 |
|
|
|a volume
|b nc
|2 rdacarrier
|
| 504 |
|
|
|a Includes bibliographical references (pages 209-213) and index.
|
| 650 |
|
0 |
|a Organizational change
|
| 650 |
|
0 |
|a Corporate reorganizations
|
| 650 |
|
0 |
|a Consumer satisfaction
|
| 650 |
|
0 |
|a Reengineering (Management)
|
| 700 |
1 |
|
|a Schiffrin, Peter D.
|
| 999 |
1 |
0 |
|i 0195810a-afde-4e9c-b0d6-1996233e91c8
|l 9935401490001701
|s US-MNU
|m customer_centered_reengineeringremapping_for_total_customer_value__________1995_______irwina________________________________________crego__edwin_t_____________________p
|
| 999 |
1 |
1 |
|l 9935401490001701
|s ISIL:US-MNU
|i University of Minnesota
|t BKS
|a TWILSGEN
|c HD58.8 .C74 1995
|d LCC
|b 31951D01173348F
|x BOOK
|y 23404882110001701
|p LOANABLE
|