Customer-centered reengineering : remapping for total customer value /

Saved in:

Bibliographic Details
Main Author:	Crego, Edwin T.
Other Authors:	Schiffrin, Peter D.
Format:	Book
Language:	English
Published:	Burr Ridge, Ill. : Irwin Professional Pub., ©1995.
Subjects:	Organizational change Corporate reorganizations Consumer satisfaction Reengineering (Management)

University of Minnesota

Holdings details from University of Minnesota
Call Number:	HD58.8 .C74 1995