Library conversations : reclaiming interpersonal communication theory for understanding professional encounters /
"The importance of being 'fully present' in face-to-face as well as virtual interactions in the complex, challenging, and rapidly changing work environment of today’s libraries cannot be overstated. It means the difference between conversations that are clear, non-confrontational, and...
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| Main Authors: | , |
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| Format: | Book |
| Language: | English |
| Published: |
Chicago :
Neal-Schuman, an imprint of the American Library Association,
2017.
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| Subjects: |