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1
The Zappos experience : 5 principles to inspire, engage, and wow /
New York : McGraw-Hill, 2012Table of Contents: “…Zappos? What is Zappos? -- It all comes back to culture -- Culture should be a verb -- Less effort, more customers -- The ticket to the big service dance : velocity, knowledge, recovery, and surprise -- Principle 3. …”
Format: Book
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2
Zappos case study
Wheeling, IL : Film Ideas, 2015Subjects: “…Zappos.com (Firm) Case studies.…”
Format: Video
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3
Zappos.com 2009 : clothing, customer service, and company culture /
Boston, MA : Harvard Business School, 2011Subjects: “…Zappos.com (Firm)…”
Format: Book
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4
Delivering happiness : a path to profits, passion, and purpose
New York : Business Plus, 2010Subjects: “…Zappos.com (Firm)…”
1st ed.
Format: Book
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5
The power of WOW : how to electrify your work, your community, and your life by putting service first
Dallas, TX : BenBella Books, Inc., 2019Table of Contents: “…Foreword / by Tony Hsieh -- Introduction: A higher purpose -- The heart of the service-minded culture -- People power -- Individuality welcomed -- Trust in action -- Beyond profits -- Below the surface -- Navigating changes -- Sharing values -- Driving change -- Early adapters -- The evolution revolution -- The future, now -- The power of Zappos Adaptive -- Afterword / by Tony Hsieh.…”
Format: Book
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6
Delivering happiness : a path to profits, passion, and purpose
New York : Grand Central Pub., 2013Subjects: “…Zappos.com (Firm) (TDS)413703…”
1st trade ed.
Format: Book
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7
Happy at any cost : the revolutionary vision and fatal quest of Zappos CEO Tony Hsieh /
Subjects:Format: Book
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8
Wonder boy : Tony Hsieh, Zappos, and the myth of happiness in Silicon Valley /
New York, New York : Henry Holt and Company, 2023Subjects:
First edition.Format: Book
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9
The kingdom of happiness : inside Tony Hsieh's zapponian utopia
New York : Touchstone, 2017Subjects:
First Touchstone hardcover edition.Format: Book
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10
The power of WOW : how to electrify your work and your life by putting service first
Table of Contents: “…Tony's welcome -- Introduction: A higher purpose -- The heart of the service-minded culture -- People power -- Individuality welcomed -- Trust in action -- Beyond profits -- Below the surface -- Navigating changes -- Sharing values -- Driving change -- Early adapters -- The evolution revolution -- The future, now -- The power of Zappos Adaptive -- Afterword.…”
Format: Book
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11
The power of WOW : how to electrify your work and your life by putting service first
Dallas, TX : BenBella Books, Inc., 2019Table of Contents: “…Tony's welcome -- Introduction: A higher purpose -- The heart of the service-minded culture -- People power -- Individuality welcomed -- Trust in action -- Beyond profits -- Below the surface -- Navigating changes -- Sharing values -- Driving change -- Early adapters -- The evolution revolution -- The future, now -- The power of Zappos Adaptive -- Afterword.…”
Format: Book
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12
Happy at any cost : the revolutionary vision and fatal quest of Zappos CEO Tony Hsieh /
New York : Simon & Schuster, 2022Subjects:
First Simon & Schuster hardcover edition.Format: Book
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13
Wonder boy Tony Hsieh, Zappos, and the myth of happiness in Silicon Valley /
New York : Henry Holt and Company, 2023Subjects:Format: Book
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14
Happy at any cost : the revolutionary vision and fatal quest of Zappos CEO Tony Hsieh /
New York : Simon & Schuster, 2022Subjects:Format: Book
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15
Happy at any cost the revolutionary vision and fatal quest of Zappos CEO Tony Hsieh /
New York : Simon & Schuster, 2022Subjects:
First Simon & Schuster hardcover edition.Format: Book
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16
Case studies
Wheeling, IL. : Film Ideas, 2012Table of Contents: “…1. Zappos: success through core values -- 2. Radio One: evolution and adaptation -- 3. …”
Format: Video
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17
The kingdom of happiness : inside Tony Hsieh's zapponian utopia
New York : Touchstone, 2017Subjects:Format: Book
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18
Delivering happiness : a path to profits, passion, and purpose
Mundelein, IL : Round Table Comics, 2012Subjects: “…Zappos.com (Firm) Comic books, strips, etc.…”
1st ed.
Format: Book
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19
The greatest business decisions of all time : how Apple, Ford, IBM, Zappos, and others made radical choices that changed the course of business /
New York, N.Y. : Fortune Books, 2012Table of Contents: “…Apple brings back Steve Jobs / Adam Sashinsky -- How free shipping saved Zappos / Jennifer Reingold -- Why Samsung lets its stars goof off / Nicholas Varchaver -- At Johnson & Johnson, the shareholder comes last / Timothy K. …”
Format: Book
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20
Mycoscience.
Tokyo : Mycological Society of Japan, 2003Table of Contents: “…Mycoscience, v. 40-42 (1999-2001); Nippon Kingakkai zappo, 1968-1969; Nippon Kingakkai nyusu, no. 3-23 (1970-1993).…”
CD-ROM ed.
Format: Electronic eBook