Showing 1 - 7 results of 7 for search '', query time: 0.04s Refine Results
  1. 1
    Greater good : how good marketing makes for better democracy

    Greater good : how good marketing makes for better democracy by Quelch, John A.

    Boston, Mass. : Harvard Business Press, 2007
    Format: Book


    Save to List
    Saved in:
  2. 2
    Aftermarketing : how to keep customers for life through relationship marketing

    Aftermarketing : how to keep customers for life through relationship marketing by Vavra, Terry G.

    Homewood, Ill. : Business One Irwin, 1992
    Format: Book


    Save to List
    Saved in:
  3. 3
    Improving your measurement of customer satisfaction : a guide to creating, conducting, analyzing, and reporting customer satisfaction measurement programs

    Improving your measurement of customer satisfaction : a guide to creating, conducting, analyzing, and reporting customer satisfaction measurement programs by Vavra, Terry G.

    Milwaukee, Wis. : ASQ Quality Press, 1997
    Format: Book


    Save to List
    Saved in:
  4. 4
    AMA handbook for customer satisfaction

    AMA handbook for customer satisfaction by Dutka, Alan F.

    Chicago, Ill. : Lincolnwood, Ill., U.S.A. : American Marketing Association ; NTC Business Books, 1994
    Format: Book


    Save to List
    Saved in:
  5. 5
    Customer satisfaction measurement and management : using the voice of the customer

    Customer satisfaction measurement and management : using the voice of the customer by Naumann, Earl, 1946-

    Cincinnati, Ohio : Thomson Executive Press, 1995
    Format: Book


    Save to List
    Saved in:
  6. 6
    Tourist service satisfaction

    Tourist service satisfaction by Noe, Francis P., 1939-

    Champaign, Ill. : Sagamore, 1999
    Format: Book


    Save to List
    Saved in:
  7. 7
    Satisfaction : a behavioral perspective on the consumer

    Satisfaction : a behavioral perspective on the consumer by Oliver, Richard L., 1945-2016

    Armonk, N.Y. : M.E. Sharpe, 2010
    2nd ed.
    Format: Book


    Save to List
    Saved in:

Search Tools: