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1
MORE : Minnesota opportunites for reference excellence, 1994 : reference manual and correspondence course.
[Minneapolis, Minn. : Minnesota Library Assoc., 1994
[2nd rev. ed.]Format: Book
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2
Instruction and training for enhanced reference service : using hands-on active learning techniques
Pittsburgh, PA : Library Instruction Publications, 1998Format: Book
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3
Costing question handling and ILL/photocopying : a study of two state contract libraries in New Jersey
[N.J. : The Library, 1989Format: Book
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4
The Library and information manager's guide to online services
White Plains, N.Y. : Knowledge Industry Publications, 1980Format: Book
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5
Library conversations : reclaiming interpersonal communication theory for understanding professional encounters
Chicago : Neal-Schuman, an imprint of the American Library Association, 2017Format: Book
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6
Reference interviews in public libraries
1977Format: Thesis Book
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7
Final report.
[Washington, D.C.] : [The Committee], 1989Format: Book
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8
The effective reference librarian
New York : Academic Press, 1981Format: Book
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9
On-line services in some academic, public, and special libraries : a state-of-the-art report
[Champaign, Ill.] : University of Illinois, Graduate School of Library and Information Science, 1981Format: Book
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10
Library use in further education
London : Edward Arnold, 1973Format: Book
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11
Developing consumer health information services
New York, N.Y. : Bowker, 1982Format: Book
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12
Costs and effectiveness of interlibrary loan and reference activities of resource libraries in Illinois,
Springfield, Illinois State Library, 1972Format: Book
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13
Rainy day ready : financial literacy programs and tools
Chicago : ALA Editions, 2020Format: Book
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14
Successful enquiry answering every time
London : Facet, 2012
6th ed.Format: Book
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15
Science and technology desk reference : 1,500 answers to frequently-asked or difficult-to-answer questions
Detroit : Gale Research, 1993Format: Book
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16
Integration in the library organization
New York : Haworth Information Press, 2000Format: Book
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17
Reference assistance to Indian readers ; a text book for librarians.
[Lucknow] : [Printed by B. R. Bhatia], 1940Format: Book
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18
Charging for computer-based reference services : proceedings of a program organized by the Machine-Assisted Reference Section (MARS) of the Reference and Adult Services Division at...
Chicago : RASD, 1978Format: Book
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19
Reference and information services in the 21st century : an introduction
New York : Neal-Schuman Publishers, 2011
2nd ed. rev.Format: Book
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20
Digital versus non-digital reference : ask a librarian online and offline
Binghamton, NY : Haworth Information Press, 2004Format: Book
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