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1
Crash course in reference
Westport, Conn. : Libraries Unlimited, 2008Format: Book
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2
Reference services and library education : essays in honor of Frances Neel Cheney
Lexington, Mass. : Lexington Books, 1983Format: Book
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3
Numeric data services and sources for the general reference librarian
Oxford : Chandos Publishing, 2011Format: Book
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4
Information and referral : public libraries
Norwood, N.J. : Ablex Pub. Corp., 1984Format: Book
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5
Not just where to click : teaching students how to think about information
Chicago, Illinois : Association of College and Research Libraries, a division of the American Library Association, 2015Format: Book
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6
The Embedded Librarian : innovative strategies for taking knowledge where it's needed
Medford, New Jersey : Information Today, Inc., 2012Format: Book
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7
Digital Reference Service in the New Millennium : Planning, Management, and Evaluation
New York : Neal-Schuman Publishers, 2000Format: Book
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8
Rethinking reference for academic libraries : innovative developments and future trends
Lanham ; Boulder ; New York ; London : Rowman & Littlefield, 2015Format: Book
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9
Implementing digital reference services : setting standards and making it real
New York : Neal-Schuman Publishers, 2003Format: Conference Proceeding Book
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10
The human side of reference and information services in academic libraries : adding value in the digital world
Oxford : Chandos, 2007Format: Book
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11
A librarian's guide to telephone reference service
Hamden, Conn. : Library Professional Publications, 1986Format: Book
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12
Second-hand knowledge : an inquiry into cognitive authority
Westport, Conn. : Greenwood Press, 1983Format: Book
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13
The impact of emerging technologies on reference service and bibliographic instruction
Westport, Conn. : Greenwood Press, 1995Format: Book
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14
Last one out turn off the lights : is this the future of American and Canadian libraries?
Lanham, Md. : Scarecrow Press, 2005Format: Book
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15
Reference librarianship : notes from the trenches
New York : Haworth Information Press, 2006Format: Book
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16
Journalism : a guide to the reference literature
Westport, Conn. : Libraries Unlimited, 2004
3rd ed.Format: Book
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17
Automation in library reference services : a handbook
Westport, Conn. : Greenwood Press, 1992Format: Book
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18
Conducting the reference interview : a how-to-do-it manual for librarians
New York : Neal-Schuman Publishers Inc., 2009
2nd ed.Format: Book
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19
The digital reference research agenda
Chicago : Association of College and Research Libraries, 2003Format: Conference Proceeding Book
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20
Providing reference services for archives & manuscripts
Chicago : Society of American Archivists, 2005
[New edition].Format: Book
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