Global account management : creating value /

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Bibliographic Details
Main Author: Hennessey, Hubert D.
Other Authors: Jeannet, Jean-Pierre
Format: Book
Language:English
Published: Chichester : John Wiley & Sons, ©2003.
Subjects:
Table of Contents:
  • Global drivers and global account management
  • Analyzing a global customers industry
  • Analyzing the global logic of key account's business
  • Developing strategy for a global customers business
  • Developing and delivering the value proposition
  • The global account management team
  • Supporting and implementing global account management
  • Global account management in action: case studies: Xerox, Marriott International, Hewlett Packard.