Global account management : creating value /
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Main Author: | |
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Other Authors: | |
Format: | Book |
Language: | English |
Published: |
Chichester :
John Wiley & Sons,
©2003.
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Subjects: |
Table of Contents:
- Global drivers and global account management
- Analyzing a global customers industry
- Analyzing the global logic of key account's business
- Developing strategy for a global customers business
- Developing and delivering the value proposition
- The global account management team
- Supporting and implementing global account management
- Global account management in action: case studies: Xerox, Marriott International, Hewlett Packard.