Managing in the service economy

Managing in the service economy /

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Bibliographic Details
Main Author: Heskett, James L.
Format: Book
Language:English
Published: Boston, Mass. : Harvard Business School Press, 1986.
Subjects:
Service industries > Management.
Etude de cas.
Secteur tertiaire.
Société de service.
Stratégie entreprise.
Services (Industrie) > Gestion.
Dienstensector.
Management.
Gestion d'entreprise.
Services > Marketing.
Description
Physical Description:viii, 211 pages : illustrations ; 25 cm
Bibliography:Includes bibliographical references (pages 195-204) and index.
ISBN:0875841309
9780875841304
0875841430
9780875841434

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