Confronting without offending /

A guide to resolving conflict at home, work, and school that offers advice on whether or not a confrontation is necessary, which words to use, the different ways people handle conflict, constructive criticism, hostility, and other related topics.

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Bibliographic Details
Main Author: Pegues, Deborah Smith, 1950-
Format: Book
Language:English
Published: Eugene, Ore. : Harvest House Publishers, [2009]
Subjects:
Description
Summary:A guide to resolving conflict at home, work, and school that offers advice on whether or not a confrontation is necessary, which words to use, the different ways people handle conflict, constructive criticism, hostility, and other related topics.
Physical Description:179 pages ; 22 cm
Bibliography:Includes bibliographical references and endnotes (page 179) index.
ISBN:9780736921497
0736921494