Innovating for people : handbook of human-centered design methods

Innovating for people : handbook of human-centered design methods /

This is your essential resource for innovation. It's a collection of methods for practicing Human-Centered Design, the discipline of developing solutions in the service of people. The thirty-six methods in this handbook are organized by way of three key design skills: Looking, Understanding, an...

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Bibliographic Details
Format: Manuscript Book
Language:English
Published: Pittsburgh, Pennsylvania : LUMA Institute, LLC, 2012
Edition:First edition.
Subjects:
Design > Research > Methodology.
Design > Study and teaching.
Human engineering > Handbooks, manuals, etc.
Design > Human factors.
Design > Social aspects.
Human engineering.
Handbooks and manuals.
Table of Contents:
  • Looking: Methods for observing human experience. Ethnographic research. Interviewing ; Fly-on-th-wall observation ; Contextual inquiry ; Walk-a-mile immersion
  • Participatory research. What's on your radar? ; Buy a feature ; Build your own ; Journaling
  • Evaluative research. Think-aloud testing ; Heuristic review ; Critique ; System usability scale
  • Understanding: Methods for analyzing challenges & opportunities. People & systems. Stakeholder mapping ; Persona profile ; Experience diagramming ; Concept mapping
  • Patterns & priorities. Affinity clustering ; Bull's-eye diagramming ; Importance/difficulty matrix ; Visualize the vote
  • Problem framing. Problem tree analysis ; Statement starters ; Abstraction laddering ; Rose, thorn, bud
  • Making: Methods for envisioning future possibilities. Concept ideation. Thumbnail sketching ; Creative matrix ; Round robin ; Alternative worlds
  • Modeling & prototyping. Storyboarding ; Schematic diagramming ; Rough & ready prototyping ; Appearance modeling
  • Design rationale. Concept poster ; Video scenario ; Cover story mock-up ; Quick reference guide.

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