Soft systems methodology in action /

An introduction to soft systems methodology. Developed from other methods of systems engineering which are concerned with creating systems to meet defined objectives, SSM is designed for problems such as how to launch a new product or helping a company make use of information technology.

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Bibliographic Details
Main Author: Checkland, Peter
Other Authors: Scholes, Jim
Format: Book
Language:English
Published: Chichester, West Sussex, England ; New York : Wiley, ©1990.
Subjects:
Table of Contents:
  • The Emergence of Soft Systems Thinking
  • The Starting Position
  • The Learning Experience
  • Four Key Thoughts
  • Hard and Soft Systems Thinking
  • Soft Systems Methodology--the Whole
  • 1972--Blocks and Arrows
  • 1981--Seven Stages
  • 1988--Two Streams
  • 1990--Four Main Activities
  • Soft Systems Methodology--the Parts
  • Finding Out about a Problem Situation
  • Building Purposeful Activity Models
  • Exploring the Situation and Taking Action
  • Soft Systems Methodology--the Whole Revisited
  • Methodology and Method: the LUMAS Model
  • SSM's Constitutive Rules
  • Prescriptive and Internalized SSM: Mode 1 and Mode 2
  • Soft Systems Methodology--the Context
  • Action Research
  • The Social Process: Appreciative Systems
  • Systems Theory and Management Thinking.