Practices to develop effective stakeholder relationships at smaller airports /
"TRB's Airport Cooperative Research Program (ACRP) Synthesis 65: Practices to Develop Effective Stakeholder Relationships at Smaller Airports describes practices, tools, communication techniques, feedback loops, and case examples that highlight how leaders at smaller airports proactively m...
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| Main Authors: | , , |
|---|---|
| Corporate Authors: | , |
| Format: | Book |
| Language: | English |
| Published: |
Washington, D.C. :
Transportation Research Board,
2015.
|
| Series: | ACRP synthesis
65. |
| Subjects: |
MARC
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| 050 | 4 | |a HE9797.4.P83 |b E45 2015 | |
| 050 | 4 | |a HE9797 |b .A187 no.65 | |
| 100 | 1 | |a Elliot, Bryan O. |e author. | |
| 245 | 1 | 0 | |a Practices to develop effective stakeholder relationships at smaller airports / |c consultants, Bryan O. Elliot, Robert B. "Rusty" Chapman and L. William Kelly, Delta Airport Consultants, Inc., Richmond, Virginia. |
| 264 | 1 | |a Washington, D.C. : |b Transportation Research Board, |c 2015. | |
| 300 | |a 62 pages : |b illustrations, map ; |c 28 cm. | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 336 | |a still image |b sti |2 rdacontent | ||
| 337 | |a unmediated |b n |2 rdamedia | ||
| 338 | |a volume |b nc |2 rdacarrier | ||
| 490 | 1 | |a ACRP synthesis, |x 1935-9187 ; |v 65 | |
| 500 | |a At head of title: Airport Cooperative Research Program. | ||
| 536 | |a Research sponsored by the Federal Aviation Administration |f A11-03, topic S01-09 | ||
| 500 | |a "A synthesis of airport practice." | ||
| 520 | |a "TRB's Airport Cooperative Research Program (ACRP) Synthesis 65: Practices to Develop Effective Stakeholder Relationships at Smaller Airports describes practices, tools, communication techniques, feedback loops, and case examples that highlight how leaders at smaller airports proactively manage stakeholder relationships." -- |c Publisher's description. | ||
| 504 | |a Includes bibliographical references (pages 54-55). | ||
| 505 | 0 | |a Summary -- chapter 1. Introduction -- chapter 2. Literature review -- chapter 3. Survey and interviews -- chapter 4. Case examples -- chapter 5. Conclusions and further research -- References -- appendix A. Airports participating in the synthesis survey -- appendix B. Survey -- appendix C. Checklist for building effective stakeholder relations. | |
| 650 | 0 | |a Airports |z United States |x Management. | |
| 650 | 0 | |a Airports |x Public relations |z United States. | |
| 650 | 0 | |a Airports |x Customer services |z United States. | |
| 650 | 7 | |a Aviation safety. |2 trt | |
| 650 | 7 | |a Case studies. |2 trt | |
| 650 | 7 | |a Decision making. |2 trt | |
| 700 | 1 | |a Chapman, Robert B. |c (Of Delta Airport Consultants, Inc.) |e author. | |
| 700 | 1 | |a Kelly, L. William, |c III |e author. | |
| 710 | 2 | |a National Research Council (U.S.). |b Transportation Research Board |e issuing body. | |
| 710 | 2 | |a Airport Cooperative Research Program |e sponsoring body. | |
| 710 | 1 | |a United States. |b Federal Aviation Administration |e sponsoring body. | |
| 830 | 0 | |a ACRP synthesis |v 65. | |
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