Guide to customer surveys : sample questionnaires and detailed guidelines for creating effective surveys

Guide to customer surveys : sample questionnaires and detailed guidelines for creating effective surveys /

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Bibliographic Details
Main Author: Spunt, Trevor M.
Format: Book
Language:English
Published: New York, NY : Customer Service Group, ©1999.
Subjects:
Consumer satisfaction > Evaluation.
Sampling (Statistics)
Questionnaires.
Surveys and Questionnaires.
Consommateurs > Satisfaction > Évaluation.
Échantillonnage (Statistique)
questionnaires.
Kundenbetreuung
Description
Physical Description:vi, 102 pages : illustrations ; 28 cm
Bibliography:Includes bibliographical references (page 101).
ISBN:0915910470
9780915910472

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