Breaking through : communicating to open minds, move hearts, and change the world /
"A global pandemic. A roller-coaster economy. Political tensions ready to ignite, and common civility at an all-time low. For leaders, the pressures and the stakes could not be higher. And in such a stormy, often dangerous world, communications can no longer be considered a soft skill. The abil...
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| Format: | Book |
| Language: | English |
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Boston, Massachusetts :
Harvard Business Review Press,
[2023]
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Table of Contents:
- What Am I Trying to Say? : Channel Your Intention
- Sticking Your Neck Out : Muster the Courage for Candor
- Am I Boring You? : Stay Curious, Be Creative
- Do Manners Matter Anymore? : The Strength of Being Gracious and Kind
- Measure Up to the Moment : Take Time to Pause and Prepare
- Can You Hear Me Now? : Perfect Your Pitch
- Hey! Who's Going to Get Credit? : Disarm with Humility, Empower with Truth
- Lighten Up! : Delight with Humor
- Look for Answers in the Rearview Mirror : Reflect and Honor
- Why Is Everybody So Angry? : Seek Harmony.