Performance consulting : a practical guide for HR and learning professionals /
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| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
San Francisco : [Alexandria, Va.] :
Berrett-Koehler Publishers ; Society for Human Resource Management,
c2008.
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| Edition: | 2nd ed., rev. and updated. |
| Subjects: |
Table of Contents:
- The need hierarchy
- The GAPS! logic
- Identifying business and performance shoulds
- Identifying the "is" for business and performance
- Identifying causes and solutions
- Contracting with clients
- Building partnerships with clients
- Reactive entry : reframing requests for solutions
- Proactively identifying performance consulting opportunities
- Q&A with the authors.