Head & heart management : managing attitudes, beliefs, behaviors and emotions at work /
"This book is about how the heart can rule the head: logic and emotion, cognition and effect. How good managers are like good teachers - they understand the human condition and the human needs. There are nearly 100 'thought pieces' on the world of management and sales in this book.&qu...
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Basingstoke ; New York :
Palgrave Macmillan,
2008.
|
| Subjects: |
MARC
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| 100 | 1 | |a Furnham, Adrian. | |
| 245 | 1 | 0 | |a Head & heart management : |b managing attitudes, beliefs, behaviors and emotions at work / |c Adrian Furnham. |
| 246 | 3 | |a Head and heart management | |
| 260 | |a Basingstoke ; |a New York : |b Palgrave Macmillan, |c 2008. | ||
| 300 | |a x, 230 p. ; |c 24 cm. | ||
| 504 | |a Includes bibliographical references. | ||
| 505 | 0 | 0 | |t day in the office -- |t Advertising archetypes -- |t Attitude surveys -- |t Base rate blunders -- |t Beware salespeople bearing gifts -- |t Blindness, pretence and denial -- |t Brand discrimination -- |t Brand is everything -- |t Brand sickness -- |t Bullying at work -- |t Burntout but opulent -- |t Career planning -- |t Character strengths and competencies -- |t Charismatic speakers -- |t Competitiveness -- |t Concentrating on blunders -- |t Conference neuroses -- |t Delicate delegation -- |t Does God approve of venture capitalists? -- |t Do leaders really matter? -- |t Electrophrenology -- |t Elite performers -- |t Everything intelligence -- |t E-worries -- |t Failing in business -- |t Flowing with the go -- |t Heart-sinking staff -- |t How advertising works -- |t HR for dummies -- |t Ideology at work -- |t Image versus quality -- |t Interview porkies -- |t Investigative salespersons -- |t IT disorders -- |t Jocks, loners, druggies and nerds -- |t Losing the moral compass -- |t Loyalty schemes -- |t Magic links -- |t Managerial versatility -- |t Managing with heart and head -- |t Managers as masters -- |t Meals at work -- |t Office politics -- |t Optimal ethics -- |t Organization ASBOs -- |t Organizational phllistinism -- |t Overcomingmediocrity -- |t Post-modern management -- |t Professional stress -- |t Pro-retirement -- |t Psychometric flimflammery -- |t Quirky decisions -- |t Recognition and recall -- |t Recruitment and selection psychiatry -- |t Remembering the brand -- |t Rules -- |t Selection superstitions -- |t Self-actualizing -- |t Selling ethics -- |t Selling to children -- |t Selling to laggards -- |t Service orientation -- |t Seven habits of super failures -- |t Sex, violence and car chases -- |t Shopping habits -- |t Staff and customer satisfaction -- |t Status anxiety -- |t Stereotypical truths -- |t Surprise me -- |t Tall poppies -- |t Targeting sales -- |t Ten Ps of management -- |t Tests' revival -- |t ADHD organization -- |t effects and effectiveness of advertising -- |t glass menagerie -- |t inevitability of silo -- |t motive trilogy -- |t psychology of naughtiness -- |t self-esteem industry -- |t To go or not to go? -- |t Understanding the internet shopper -- |t What does it mean to be conscientious? -- |t What's in a name? -- |t Writing your own development plan. |
| 520 | 1 | |a "This book is about how the heart can rule the head: logic and emotion, cognition and effect. How good managers are like good teachers - they understand the human condition and the human needs. There are nearly 100 'thought pieces' on the world of management and sales in this book."--BOOK JACKET. | |
| 650 | 0 | |a Management |x Psychological aspects. | |
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