Doug Lipp

Lipp speaking at a conference in 2012 Gordon Douglas Lipp (born 1955) known as Doug Lipp is a consultant, speaker, and author based in Fair Oaks, California. Lipp is an expert in leadership and customer service. He is the CEO and President of G. Douglas Lipp & Associates, a consulting firm. Lipp previously served as head at the Disney University Corporate Headquarters training department and helped create the first international Disney University at Tokyo Disneyland. He has published books in English and Japanese and has given over 1500 keynote presentations. Provided by Wikipedia
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    Disney U : how Disney University develops the world's most engaged, loyal, and customer-centric employees by Lipp, Doug

    New York : McGraw-Hill Education, 2013
    Format: Book