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    This is service design doing : applying service design thinking in the real world : a practitioner's handbook

    This is service design doing : applying service design thinking in the real world : a practitioner's handbook by Stickdorn, Marc, Hormess, Markus, Lawrence, Adam, Schneider, Jakob (Economist)

    Sebastopol, CA : O'Reilly Media, Inc., 2018
    First edition.
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    Format: Book


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