Showing 1 - 6 results of 6 for search 'Hayes, Bob E., 1963-', query time: 0.06s Refine Results
  1. 1
    Measuring customer satisfaction : survey design, use, and statistical analysis methods

    Measuring customer satisfaction : survey design, use, and statistical analysis methods by Hayes, Bob E., 1963-

    Milwaukee, Wis. : ASQC Quality Press, 1998
    2nd ed.
    Format: Book


    Save to List
    Saved in:
  2. 2
    Measuring customer satisfaction : development and use of questionnaires

    Measuring customer satisfaction : development and use of questionnaires by Hayes, Bob E., 1963-

    Milwaukee, Wis. : ASQC Quality Press, 1992
    Format: Book


    Save to List
    Saved in:
  3. 3
    Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods

    Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods by Hayes, Bob E., 1963-

    Milwaukee, Wis. : ASQ Quality Press, 2008
    3rd ed.
    Format: Government Document Book


    Save to List
    Saved in:
  4. 4
    Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods

    Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods by Hayes, Bob E., 1963-

    Milwaukee, Wis. : ASQ Quality Press, 2008
    3rd ed.
    Format: Book


    Save to List
    Saved in:
  5. 5
    Beyond the ultimate question : a systematic approach to improve customer loyalty

    Beyond the ultimate question : a systematic approach to improve customer loyalty by Hayes, Bob E., 1963-

    Milwaukee, Wis. : ASQ Quality Press, 2009
    Format: Book


    Save to List
    Saved in:
  6. 6
    Measuring customer satisfaction : survey design, use, and statistical analysis methods

    Measuring customer satisfaction : survey design, use, and statistical analysis methods by Hayes, Bob E., 1963-

    Milwaukee, Wis. : ASQC Quality Press, 1997
    2nd ed.
    Format: Book


    Save to List
    Saved in:

Search Tools: