Frances X. Frei

Frances Frei is a Professor of Technology and Operations Management and the course lead for first-year diversity and inclusion studies at Harvard Business School. She has worked for Uber and been on the board of directors at WeWork. Provided by Wikipedia
Showing 1 - 4 results of 4 for search 'Frei, Frances', query time: 0.02s Refine Results
  1. 1
    Uncommon service : how to win by putting customers at the core of your business

    Uncommon service : how to win by putting customers at the core of your business by Frei, Frances

    Boston, Mass. : Harvard Business Review Press, 2012
    Format: Book


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  2. 2
    Zappos.com 2009 : clothing, customer service, and company culture

    Zappos.com 2009 : clothing, customer service, and company culture by Frei, Frances X.

    Boston, MA : Harvard Business School, 2011
    Other Authors: “…Frei, Frances X.…”
    Format: Book


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  3. 3
    Unleashed : the unapologetic leader's guide to empowering everyone around you

    Unleashed : the unapologetic leader's guide to empowering everyone around you by Frei, Frances, Morriss, Anne

    Boston, Massachusetts : Harvard Business Review Press, 2020
    Format: Book


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  4. 4
    Move fast & fix things : the trusted leader's guide to solving hard problems

    Move fast & fix things : the trusted leader's guide to solving hard problems by Frei, Frances, Morriss, Anne

    Boston, Massachusetts : Harvard Business Review Press, 2023
    Format: Book


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